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Old 10-03-2017, 04:09 PM   #5
sakins
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Join Date: Sep 2017
Posts: 4
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I've tried both the latest version and the previous version.
They both behave the same.
I get the initial 1 screens and then the app appears to disappear. No errors.
I tried running it as admin but it's no different.

I can see the device in Device Manager (see attached)

Best,
Steve

Quote:
Originally Posted by Wim View Post
Thanks for the logs. Yes, it looks like the driver is not installed.

Which Windows software version are you trying to install and are you getting any error message during installation?

Wim
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File Type: jpg Device.jpg (42.3 KB, 2 views)
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