No Monitors after W10 Update

[AlbanRampon]

Originally Posted by toddbecker

I had a Surface Pro 3 running windows 8.1 and was successfully using DisplayLink via a Sabrent Universal docking station.

Unfortunately that Surface developed an issue with WIFI and I had it replaced. The replacement is a Surface Pro 3 as well, but it is running windows 10. I downloaded the most recent DisplayLink software and installed it, however, when I plug in the dock my connected monitor is not recognized at all.

I found this thread, it sounds like it might be a similar issue to mine, so I obtained the logging utility and have provided my logs.

Hello Todd,
Thank you for registering and posting your logs.
I can see on line 6193 of setupapi.dev.log that the device was connected once at the time following:
>>> [Device Install (Hardware initiated) - USB\VID_17E9&PID_4307&MI_02\7&86024b1&0&0002]
>>> Section start 2018/01/26 14:54:20.813

When you clicked on gather logs, was the device powered and connected?
It's not visible in Device Manager and there's no DisplayLinkManager.log in the ZIP, which suggests the driver has never been started (or there was an error at collection).

Kind regards,
Alban