Displaylink ceases to work in 10.13.4

[dirkseidel]

Originally Posted by dirkseidel

Unfortunately I have to uninstall/reinstall the driver every morning when I arrive at work. I have found no way of getting the separate display configuration to work again after unplugging the monitors when going home, putting the Mac to sleep and using it at home without the monitors. At work I tried just rebooting the machine, unplugging/plugging in the USB, switching between different configurations, nothing seems to work.

I just checked again. Putting the Mac to sleep without deattaching the screens and then waking it up causes no problems. It seems to be a combination of sleeping and deattaching which causes the need to reinstall for me.

[AlbanRampon]

Dear DisplayLink macOS users,

Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended displays continue to work as expected in macOS 10.13.3, and we can only recommend that you stay on macOS 10.13.3 or earlier if you require this feature and have not already updated. Functionality such as Ethernet and audio, where implemented, is unaffected.

We have now released DisplayLink driver v4.3 beta 4 providing an interim solution with one extended USB display (720p or 1080p) on macOS 10.13.4, using Apple AirPlay®. All additional DisplayLink screens will be cloning the primary display. This updated beta removes two main restrictions from last week's v4.3 beta 3: Wi-Fi no longer needs to be enabled, and the driver is allowed access through the system firewall. When starting the machine, AirPlay requires you to re-plug the device after login.

Please see the updated FAQ for details on how to enable the DisplayLink AirPlay display for extend or mirror mode.

Our team has made some solid progress towards finding a solution which would restore full extended display support for multiple DisplayLink displays in a future release of macOS, but we are unable to provide a time-frame or a date for release of this solution at this time. We will provide an update on this thread as soon as we are able.

Thank you for your continued patience and we appreciate your feedback and support.

Kind regards,
Alban

[nenvue78]

I done everything you said. I got it running and there still no picture. I can’t even duplicate the screen. All I see is a black screen. If there no solution to this, I might end up returning it back to amazon.

[AlbanRampon]

Originally Posted by nenvue78

I done everything you said. I got it running and there still no picture. I can’t even duplicate the screen. All I see is a black screen. If there no solution to this, I might end up returning it back to amazon.

Hello Nenvue78,
For individual cases, I would recommend a dedicated support ticket rather than this busy generic thread.
If you send an email to technical_enquiries@displaylink.com, stating what you are trying to achieve (how many displays, in which configuration), and with what machine (Apple product name and model year) and product (the one you got from Amazon), then we can guide you how to achieve this, or tell you straight away if it's not possible today.
Kind regards,
Alban

[challgren]

Well done! Has restored my 3rd display on Mac Mini (Late 2014)

[baspenny]

With the installation of the newest driver, my second monitor came back to live. Thanks!
My specs:

• Macbook pro 13 inch mid 2012
• macOS 10.13.4 (17E202)
• Kernel version Darwin 17.5.0
• USB32hdpro Startech

[Poly]

Dear DisplayLink Team,

can you please give us a vague prognosis,

1. whether a "dual extended display" mode will eventually work again, preferably at higher a resolution than 1080p (e.g. 1440p) with a future macOS release i.e. 10.13.5 or later. Is there hope?
   
2. Would you recommend to skip the current 10.13.4 entirely, because of the current limitations or lack of a decent API from Apple?
   
3. Is the current AirPlay API just an emergency workaround or permanent?
   
4. Will there be a new non-AirPlay API, or will you have to stick with AirPlay for a while? AirPlay is indeed limited to 1080p only, and AFAIK has no multiple display support.

Thanks!

[dirkseidel]

Originally Posted by dirkseidel

It seems to be a combination of sleeping and deattaching which causes the need to reinstall for me.

With the new beta version the bugs I experienced are gone. Thanks!
The only downside for me with the current fix is the limitation to 1080p which leave some black bars on my screen. But I guess this is a limitation of using AirPlay and cannot be overcome by DisplayLink other than with their announced "real" fix in the future, or am I wong?

[Wozzy]

When are we going to see better resolution?

We run quad HD Dell Ultrasharp screens, 1080p looks awful on them, the is such a waste of expensive equipment (DL dock and screens) not being utilised fully.

[LarryG]

Originally Posted by dirkseidel

With the new beta version the bugs I experienced are gone. Thanks!
The only downside for me with the current fix is the limitation to 1080p which leave some black bars on my screen. But I guess this is a limitation of using AirPlay and cannot be overcome by DisplayLink other than with their announced "real" fix in the future, or am I wong?

Hi did you try going into display settings and holding down option when you click on scaled in resolutions to see if if gives you more resolutions to choose from. Worked for me.