Surface Pro [1796 model] multiple monitors surface dock // d6000 dock issues

[AlbanRampon]

Thank you for the information.
The Print Screen screenshot does not really capture what is being on the screen, but what Windows thinks is there.
What is shown on the Print Screen is taken before the content is handed over to our encoder.
As the content is corrupted on the Print Screen, it is corrupted before DisplayLink driver gets it, so no amount of code change in the DisplayLink driver will be able to recreate the data which is not available.
This leaves 3 possibilities based on what computes the pixels:
1. The application,
2. The GPU driver,
3. The Windows OS.

I don't believe it can be an issue in Windows. I've never heard about that white screen before.
It might be a GPU driver issue, but this would be something new. What Intel graphics driver version are you using? (check in Device Manager in Display Adapters, version is like aa.bb.cc.dd).
It's the first time I hear about white screens, so it might be from the application, or a way the application reacts on another issue.
To proceed further, we would need to test with other machines. For this, the application would be required.
The only thing we now know is that it's not the DisplayLink driver, but that doesn't solve much...

Kind regards,
Alban