Displaylink ceases to work in 10.13.4

brossow · 10-01-2018, 02:39 PM

FWIW, over the weekend I set up a new monitor, new connection (old one was VGA from monitor to DVI adapter to dock; new one is straight HDMI) and uninstalled/reinstalled the software repeatedly without the dock attached and still nothing. The monitor powers up when the dock is attached to the computer, but just a black screen -- not even a cursor. Disconnect the dock from the computer and the monitor goes into low-power mode.

Emailed logs to DisplayLink tech support exactly as directed and have been completely ignored. Pathetic.

newtonheath · 10-01-2018, 06:21 PM

I've been having same issues with final release of Mojave which I was led to believe would solve the problem. I tried uninstalling, reinstalling lots of times. 2016 MacBook pro so things should have just worked.

I have been connecting my monitor using a Kensington SD4700P using the HDMI port, which was never an issue until I upgraded to the version of High Sierra when things broke several months ago.

Today, the final thing I tried was using the DP++ port instead of HDMI, and that worked.

Yes, it works for me, but not an ideal situation. But thankful at least I have something working. Just posting to hopefully help some others out of this bind.

samk3nny · 10-02-2018, 01:04 AM

Just adding my voice, and frustration, to this thread.

I have a 2018 Mac running Mojave, two external monitors and a DisplayLink device that is essentially a brick. My company bought the above in quantities but I think we'll be returning all the DisplayLinks now and just buy lots of cables instead.

marcio.camuati · 10-02-2018, 02:18 AM

Hi guys, any prediction of when we'll have a fix for Mac 2018?

Best.

MC Ren · 10-03-2018, 12:03 AM

Quote:

Originally Posted by marcio.camuati

Hi guys, any prediction of when we'll have a fix for Mac 2018?

Best.

Im gonna go out on a limb and say never. They've know about the display link problems since January and haven't fixed it. Display link is a joke.

warlockuk · 10-03-2018, 07:55 AM

Yeah. It's unlikely it'll get fixed in the next year if it's been 9 months already.

Docking is an even worse scenario; undocking for me means that re-docking will require multiple rounds of unplugging and replugging; first time will be a black screen, second will be mirroring a 90 degree rotated screen, third time MIGHT be the right orientation as a separate screen, but wrong resolution - which you have to change to stop the blurriness.

I'm really hoping a driver for 10.13.6 is going to happen at some point for corp. suckers who can't go to Mojave for a good while...

Right now, it's just a wave of pains in the butt. Like having to sit for a few minutes while the monitors sort themselves out. And undocking and having the laptop screen in the wrong resolution because the driver goes mad. YAY. NICE WORK.

10-02-2018, 01:04 AM	#3
samk3nny Junior Member Join Date: Oct 2018 Posts: 1	Same here Just adding my voice, and frustration, to this thread. I have a 2018 Mac running Mojave, two external monitors and a DisplayLink device that is essentially a brick. My company bought the above in quantities but I think we'll be returning all the DisplayLinks now and just buy lots of cables instead.

10-02-2018, 02:18 AM	#4
marcio.camuati Junior Member Join Date: Sep 2018 Posts: 4	Any schedule to fix at Mac 2018? Hi guys, any prediction of when we'll have a fix for Mac 2018? Best.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

10-01-2018, 02:39 PM	#1
brossow Junior Member Join Date: Sep 2018 Posts: 12	FWIW, over the weekend I set up a new monitor, new connection (old one was VGA from monitor to DVI adapter to dock; new one is straight HDMI) and uninstalled/reinstalled the software repeatedly without the dock attached and still nothing. The monitor powers up when the dock is attached to the computer, but just a black screen -- not even a cursor. Disconnect the dock from the computer and the monitor goes into low-power mode. Emailed logs to DisplayLink tech support exactly as directed and have been completely ignored. Pathetic.

10-01-2018, 06:21 PM	#2
newtonheath Junior Member Join Date: Oct 2018 Posts: 1	I've been having same issues with final release of Mojave which I was led to believe would solve the problem. I tried uninstalling, reinstalling lots of times. 2016 MacBook pro so things should have just worked. I have been connecting my monitor using a Kensington SD4700P using the HDMI port, which was never an issue until I upgraded to the version of High Sierra when things broke several months ago. Today, the final thing I tried was using the DP++ port instead of HDMI, and that worked. Yes, it works for me, but not an ideal situation. But thankful at least I have something working. Just posting to hopefully help some others out of this bind.

10-03-2018, 07:55 AM	#6
warlockuk Junior Member Join Date: Aug 2018 Posts: 27	Yeah. It's unlikely it'll get fixed in the next year if it's been 9 months already. Docking is an even worse scenario; undocking for me means that re-docking will require multiple rounds of unplugging and replugging; first time will be a black screen, second will be mirroring a 90 degree rotated screen, third time MIGHT be the right orientation as a separate screen, but wrong resolution - which you have to change to stop the blurriness. I'm really hoping a driver for 10.13.6 is going to happen at some point for corp. suckers who can't go to Mojave for a good while... Right now, it's just a wave of pains in the butt. Like having to sit for a few minutes while the monitors sort themselves out. And undocking and having the laptop screen in the wrong resolution because the driver goes mad. YAY. NICE WORK.