Signal Not Detected

DGLeroux · 10-14-2019, 01:06 PM

Hi Scream
Thanks for replying, I apologise but I do not understand.
THe HDMI to DP is not working at all for me.
The dock has two HDMI outputs and one DP output, my monitors do not have HDMI inputs.
If I connect my Two HDMI to DP cables to the Two HDMI ports on the Dell D3100 Dock and the other end of each cable to the DP connector on the two seperate Dell monitors - the monitors do not see the signal.
Are the cables not able to work in that "direction" ?

When I connect One of the Monitors to the DP output on the Dock using a DP cable it works, but I want both monitors to work at the same time.

Is there a way I could connect these two monitors (that do not have HDMI connectors) to the Dock ?

AlbanRampon · 10-17-2019, 07:24 PM

Hello DGLeroux,

I believe what ScreamCZE is telling is that you don't have an HDMI (source) >>> DisplayPort (monitor) cable. I've never seen one (point 2 of my reply at the time).
They are DisplayPort (source) ->>>> HDMI (monitor).
It is not a reversible cable, they have a direction. A DisplayPort output includes HDMI (it's called DisplayPort++) but an HDMI output does NOT include DisplayPort packets.

If you only have DisplayPort inputs on your monitor, I don't believe you can connect them all to the Dell D3100, or any other product, which has HDMI outputs.

Kind regards,
Alban

10-17-2019, 07:24 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello DGLeroux, I believe what ScreamCZE is telling is that you don't have an HDMI (source) >>> DisplayPort (monitor) cable. I've never seen one (point 2 of my reply at the time). They are DisplayPort (source) ->>>> HDMI (monitor). It is not a reversible cable, they have a direction. A DisplayPort output includes HDMI (it's called DisplayPort++) but an HDMI output does NOT include DisplayPort packets. If you only have DisplayPort inputs on your monitor, I don't believe you can connect them all to the Dell D3100, or any other product, which has HDMI outputs. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

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10-14-2019, 01:06 PM	#1
DGLeroux Junior Member Join Date: Oct 2019 Posts: 2	Hi Scream Thanks for replying, I apologise but I do not understand. THe HDMI to DP is not working at all for me. The dock has two HDMI outputs and one DP output, my monitors do not have HDMI inputs. If I connect my Two HDMI to DP cables to the Two HDMI ports on the Dell D3100 Dock and the other end of each cable to the DP connector on the two seperate Dell monitors - the monitors do not see the signal. Are the cables not able to work in that "direction" ? When I connect One of the Monitors to the DP output on the Dock using a DP cable it works, but I want both monitors to work at the same time. Is there a way I could connect these two monitors (that do not have HDMI connectors) to the Dock ?