Camera & Microphone not available when connected to display link

[rboerner]

Originally Posted by gcqmixers

I have a Mac, operating on Sonoma 14.5 (23F79)

I also have an apple monitor, that until getting the display link hub, was connected directly to my laptop (the monitor has a built in camera and mic I used for teams calls). When connected directly to laptop, the built in camera and mic worked for my teams calls.

Everything on the dock is working (monitor, mouse, keyboard, power), except my camera and microphone are no longer showing up. When on work calls, I can hear and see everyone, but I cannot select a camera or a mic to be seen or heard - and they are not even appearing to be selected.

I am connecting to the monitor to the display link hub via DisplayPort

Looking for any advice / tips how to get my camera and mic back!

Thanks

Please provide the specific model number of your Apple monitor and the brand and specific model number of the docking station you are using.

FYI, a good resource for determine the model number of your Apple monitor is here --> https://everymac.com/monitors/apple/