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Old 03-03-2025, 06:33 PM   #1
daubstepper
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Join Date: Feb 2025
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Quote:
Originally Posted by Szymon View Post
Hi daubstepper,

Sorry the workaround didn't help in your case. Just checking recently reported issues to take a look into the your report, but unable to find it. Did you follow this instruction How to report macOS issues to DisplayLink and send the report together with the logs to technical-enquiries@synaptics.com?

Regards,
Szymon
Thanks for the email address. I did attempt to send the logs in three different times using the workflow in the app, but that appears to be buggy (please fix that), and despite saying they were sent, I am guessing they were not. I just attached all three log zip files to the email to the address you provided.

EDIT: Lol... and just got this error back, I guess I will try just sending the one latest log file and hope for the best...
"""
Message too large
Your message couldn't be delivered to technical-enquiries@synaptics.com because it exceeds the size limit. Try reducing the message size and resending.
The response from the remote server was:
550 5.7.0 Message Size Violation
"""
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