Mouse disappears

DanAzevedo · 08-05-2025, 01:45 PM

Hi there,

I'm also having issues with my MacBookAir, M3 chip.

The device I'm using is WavLink, UG69DK1. After a few minutes connecting the device and working with the 2 external screens, the computer's mouse still moves, but won't allow me to click anywhere, nor will the keyboard work for typing or using any shortcuts. I'm forced to hard reset the computer when it happens.

WavLink's website points to DisplayLink as the recommended software to manage the device.

Any thoughts on this issue?

Thanks!

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08-05-2025, 01:45 PM	#4
DanAzevedo Junior Member Join Date: Aug 2025 Posts: 1	Hi there, I'm also having issues with my MacBookAir, M3 chip. The device I'm using is WavLink, UG69DK1. After a few minutes connecting the device and working with the 2 external screens, the computer's mouse still moves, but won't allow me to click anywhere, nor will the keyboard work for typing or using any shortcuts. I'm forced to hard reset the computer when it happens. WavLink's website points to DisplayLink as the recommended software to manage the device. Any thoughts on this issue? Thanks!