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Old 09-16-2025, 12:35 PM   #4
Alan42
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Join Date: Sep 2025
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Quote:
Originally Posted by Szymon View Post
Hi Alan42,

Potentially, you experienced an issue related to Dell Uxxx monitors for which there is already a dedicated thread:
https://www.displaylink.org/forum/sh...ad.php?t=69652 ---> a fix for it is at works.

To confirm if this is the same problem, could you please check:
When Dell 23 is black, does the monitor recover if you disconnect and connect the cable that connect the dock and the monitor (DP cable)?
If possible, a workaround could be to connect this particular monitor using HDMI cable, while the engineering team is working on a proper fix.

Regards,
Szymon
Thanks for your answer.
I have the problem like you describe : if I quit displaylink and start it again, the screen turn on temporarly then turn off. Unfortunatly, my screen does'nt have an HDMI, I just have DP, DVI and VGA.
The Dell that is doing problem is a DELL U2311H : I can see it in the Display Manager of MacOS. The other one that is working is connected via HDMI : it's a MateView 27'.

Last edited by Alan42; 09-16-2025 at 12:50 PM.
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