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DisplayLink Tech Support
Join Date: Feb 2010
Posts: 270
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Hi Alan42,
Potentially, you experienced an issue related to Dell Uxxx monitors for which there is already a dedicated thread: https://www.displaylink.org/forum/sh...ad.php?t=69652 ---> a fix for it is at works. To confirm if this is the same problem, could you please check: When Dell 23 is black, does the monitor recover if you disconnect and connect the cable that connect the dock and the monitor (DP cable)? If possible, a workaround could be to connect this particular monitor using HDMI cable, while the engineering team is working on a proper fix. Regards, Szymon |
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