MacBook Air M2 2023 / Display Link Manager

RudyS · 11-14-2025, 01:21 AM

Hi Guys, apologies for jump in but I have exactly the same problem with the same laptop, however my dock station it is supposed to be Display Link compatible. I check in the linked provided and I did not found my hardware so there is other way to check ?? here is the link of hardware Im using.

https://www.amazon.com/dp/B0BJ28RQ2N...sin_title&th=1

I tried all the possible cable combination however nothing work, but if I plug directly into the laptop I can get one of two the extended screens to work...... please I will appreciate any help.

Szymon · 11-14-2025, 08:47 AM

Hi RudyS

Your product indeed is DisplayLink compatible, in fact it uses a combination of technologies:

Display 1 (HDMI) - so called "Alt mode" - it only works if the dock is connected via USB-C
Display 2 (DP) - DisplayLink output
Display 3 (DP/HDMI) - DisplayLink output

Therefore, in the current version of DisplayLink Manager, only displays connected to Display 2 & 3 will appear in the app. Please make sure to install the latest version of the app:
https://www.synaptics.com/products/d...ownloads/macos

Regards,
Szymon

11-14-2025, 01:21 AM	#1
RudyS Junior Member Join Date: Nov 2025 Posts: 1	Hi Guys, apologies for jump in but I have exactly the same problem with the same laptop, however my dock station it is supposed to be Display Link compatible. I check in the linked provided and I did not found my hardware so there is other way to check ?? here is the link of hardware Im using. https://www.amazon.com/dp/B0BJ28RQ2N...sin_title&th=1 I tried all the possible cable combination however nothing work, but if I plug directly into the laptop I can get one of two the extended screens to work...... please I will appreciate any help. Last edited by RudyS; 11-14-2025 at 01:23 AM.

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11-14-2025, 08:47 AM	#2
Szymon DisplayLink Tech Support Join Date: Feb 2010 Posts: 331	Hi RudyS Your product indeed is DisplayLink compatible, in fact it uses a combination of technologies: Display 1 (HDMI) - so called "Alt mode" - it only works if the dock is connected via USB-C Display 2 (DP) - DisplayLink output Display 3 (DP/HDMI) - DisplayLink output Therefore, in the current version of DisplayLink Manager, only displays connected to Display 2 & 3 will appear in the app. Please make sure to install the latest version of the app: https://www.synaptics.com/products/d...ownloads/macos Regards, Szymon