Omnissa Horizon Client grey screen - MacBook 2024 models

[KvackEvolution]

Originally Posted by Matts

Hi @KvackEvolution, have you heard back from them?

I'm experiencing a similar issue with a Macbook Air M4, it works well when I don't use my DisplayLink dock(Plugable), but when I connect it(w/DisplayLink 14.1) with my 2 screens (1920x1080), I have issues:
- I tried everything you did.
- If I make one of my secondary screen my main display and I open Omnissa on it, it works 50%, sometimes I have to quit and reconnect a few times to get it to work.
- If I move/minimize the Omnissa window, it turns grey and I have to disconnect and restart the app.
- If I share my screen with Teams, the Omnissa window doesn't even appear on their screen.

Thanks

Hi Matts!

Last thing I heard from Synaptics Technical Enquiries was on 10-08-2025 by email that they are investigating it. On my side I have just kept updating Mac OS and DisplayLink Manager but no further luck yet. Hope they return with another update soon!