Omnissa Horizon Client grey screen - MacBook 2024 models

Matts · 11-19-2025, 09:57 PM

Hi @KvackEvolution, have you heard back from them?

I'm experiencing a similar issue with a Macbook Air M4, it works well when I don't use my DisplayLink dock(Plugable), but when I connect it(w/DisplayLink 14.1) with my 2 screens (1920x1080), I have issues:
- I tried everything you did.
- If I make one of my secondary screen my main display and I open Omnissa on it, it works 50%, sometimes I have to quit and reconnect a few times to get it to work.
- If I move/minimize the Omnissa window, it turns grey and I have to disconnect and restart the app.
- If I share my screen with Teams, the Omnissa window doesn't even appear on their screen.

Thanks

11-19-2025, 09:57 PM	#2
Matts Junior Member Join Date: Nov 2025 Posts: 2	Hi @KvackEvolution, have you heard back from them? I'm experiencing a similar issue with a Macbook Air M4, it works well when I don't use my DisplayLink dock(Plugable), but when I connect it(w/DisplayLink 14.1) with my 2 screens (1920x1080), I have issues: - I tried everything you did. - If I make one of my secondary screen my main display and I open Omnissa on it, it works 50%, sometimes I have to quit and reconnect a few times to get it to work. - If I move/minimize the Omnissa window, it turns grey and I have to disconnect and restart the app. - If I share my screen with Teams, the Omnissa window doesn't even appear on their screen. Thanks