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02-13-2026, 07:20 AM
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#11 |
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DisplayLink Tech Support
Join Date: Feb 2010
Posts: 242
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Hi SteffiMuehl,
In the process of troubleshooting our support engineer is contacting you via email. Let me or him know if anything what he requested to do is unclear. Regards, Szymon |
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02-16-2026, 04:43 PM
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#12 |
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Junior Member
Join Date: Feb 2026
Posts: 3
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Szymon
After I downloaded the drive and connected everything, the monitors do not connect. The monitors just stay blank. Please advise. |
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02-17-2026, 09:12 AM
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#13 | |
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Junior Member
Join Date: Feb 2026
Posts: 8
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Dear Szymon,
i still haven't got an email from the Support team! Could you maybe talk to them so i'll get an answer anytime soon! Thanks!!!! Greetings, Quote:
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02-18-2026, 08:56 AM
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#14 |
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DisplayLink Tech Support
Join Date: Feb 2010
Posts: 242
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Could you please verify spam folder in your email box? Last week there was a reply sent to you.
Regards, Szymon |
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02-18-2026, 05:42 PM
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#15 | |
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Junior Member
Join Date: Feb 2026
Posts: 3
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Quote:
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02-20-2026, 04:46 PM
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#16 | |
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Junior Member
Join Date: Feb 2026
Posts: 8
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i do check my spam folder every day! There is no Mail!
I did send a follow up mail to my last mail on Wednesday (18.2.) - again no answer so far! Greetings. Quote:
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Yesterday, 08:31 AM
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#17 | |
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Junior Member
Join Date: Feb 2026
Posts: 8
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Dear Szymon,
again! can you PLEASE give me an update!!!! Greetings, SteffiMuehl Quote:
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Yesterday, 02:48 PM
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#18 | |
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DisplayLink Tech Support
Join Date: Feb 2010
Posts: 242
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Hi Steffi,
Based on the analysis via support, it has been concluded that most likely the problem is with the hardware, so no software updated can address this situation - I'm afraid we won't be able to help in this case. That was the last reply message from technical support: Quote:
Szymon |
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