MS Teams beachball every few seconds

[salamihawk]

Hello,

I've noticed that MS Teams freezes and processes something every 2-3 seconds, completely blocking any functionality of the app and causing a spinning beachball icon for a few seconds. I've been able to determine, that it only happens when I'm connected to my DisplayLink-enabled hub. I have two 4k monitors attached, both running at 60hz. My Mac is an M3 MacBook Pro. My hub is the HP USB-C/A Universal Dock G2. When I'm not connected to the dock, MS Teams works just fine, so I believe the issue has to do with DisplayLink. Maybe Teams and DisplayLink are somehow competing for the ability to do screen recording, even if I'm not actively trying to share my screen? I dunno, but maybe this is a known issue or other people have it as well?

[DanielSznicer]

Originally Posted by salamihawk

Hello,

I've noticed that MS Teams freezes and processes something every 2-3 seconds, completely blocking any functionality of the app and causing a spinning beachball icon for a few seconds. I've been able to determine, that it only happens when I'm connected to my DisplayLink-enabled hub. I have two 4k monitors attached, both running at 60hz. My Mac is an M3 MacBook Pro. My hub is the HP USB-C/A Universal Dock G2. When I'm not connected to the dock, MS Teams works just fine, so I believe the issue has to do with DisplayLink. Maybe Teams and DisplayLink are somehow competing for the ability to do screen recording, even if I'm not actively trying to share my screen? I dunno, but maybe this is a known issue or other people have it as well?

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com