Proximus touch 7" in XP 64 bit

[Wim]

Hi

We're not going to support XP 64 bit at any time. The market is small and getting smaller. We need to focus on current technology, eg Windows 7 and 8, Mac OS and USB 3 support.

Originally Posted by piyokos

If DisplayLink does not support XP 64bit the product labeling MUST be changed to indicate that, as of now the product is advertised as "Windows XP, Windows Vista, Windows 7 32-/64-bit" which is INCORRECT.

The least you can do is acknowledge (in some official capacity) that the compatibility labels were screwed up, that would make it easier to claim to the retailer that all the units I purchased were defective so that I may obtain refunds.

The product packaging is outside our control. This is done by our customers. We try and influence this, but the final decision and wording is up to them.

We tell our customers that this is not supported and we have a manual on our website and an FAQ that both clearly state that XP 64bits is not supported.

Wim