Windows 8 issues - USB display adapter

MatthewB · 03-13-2013, 12:23 PM

Hi there,
I am also having problems with Windows 8. My USB Mini Monitor worked a dream with Windows 7, but this is so frustrating that I just cannot get it to work with Windows 8.
I have taken your advice to keep trying to reinstall the correct software from the Display Link website, but I keep getting this report:
'Incompatible Display Driver - Display Link USB Graphics software is not compatible with this graphics card or operating system. Please visit www.displaylink.com/software to check if a newerr software version is available.'
Any suggestions would be welcome, or hints when they will sort this problem with new software.
Yours, frustrated,
Matthew B

Wim · 03-14-2013, 12:43 PM

Quote:

Originally Posted by MatthewB

Hi there,
I am also having problems with Windows 8. My USB Mini Monitor worked a dream with Windows 7, but this is so frustrating that I just cannot get it to work with Windows 8.
I have taken your advice to keep trying to reinstall the correct software from the Display Link website, but I keep getting this report:
'Incompatible Display Driver - Display Link USB Graphics software is not compatible with this graphics card or operating system. Please visit www.displaylink.com/software to check if a newerr software version is available.'
Any suggestions would be welcome, or hints when they will sort this problem with new software.
Yours, frustrated,
Matthew B

Make sure you have the 3rd party graphics driver installed for your primary graphics card, as this is needed by the DisplayLink software. This should solve the issue.

Wim

MatthewB · 03-14-2013, 01:17 PM

Thank you for taking the time to reply, I really appreciate that.
I do not know anything about graphics drivers however.
Where do I get 'the 3rd party graphics driver' from? Displaylink? I cannot find anything there...
Thanks again in advance!
Matthew B

03-13-2013, 12:23 PM	#1
MatthewB Junior Member Join Date: Mar 2013 Posts: 2	USB Mini Monitor problem with Windows 8 Hi there, I am also having problems with Windows 8. My USB Mini Monitor worked a dream with Windows 7, but this is so frustrating that I just cannot get it to work with Windows 8. I have taken your advice to keep trying to reinstall the correct software from the Display Link website, but I keep getting this report: 'Incompatible Display Driver - Display Link USB Graphics software is not compatible with this graphics card or operating system. Please visit www.displaylink.com/software to check if a newerr software version is available.' Any suggestions would be welcome, or hints when they will sort this problem with new software. Yours, frustrated, Matthew B

03-14-2013, 01:17 PM	#3
MatthewB Junior Member Join Date: Mar 2013 Posts: 2	More help... Thank you for taking the time to reply, I really appreciate that. I do not know anything about graphics drivers however. Where do I get 'the 3rd party graphics driver' from? Displaylink? I cannot find anything there... Thanks again in advance! Matthew B