Internet explorer stops working

janedoh · 03-21-2013, 07:36 PM

I have this same problem. My system has been fine for a long while, as soon as I installed the drivers explorer began crashing, if I remove them completely explorer works again. (It's not a laptop.) I have completed the 'gather support information' and now have a file on my desktop - what do you want me to do with it?

janedoh · 03-25-2013, 05:51 PM

Is there any news on whether this will be fixed with 7.2, and when that is due to be released, otherwise I'm going to have to return the screen which I hate to do as it runs so well otherwise.

Wim · 03-25-2013, 05:54 PM

Did this co-incide with a Windows update around the end of February? There was a Windows update that caused issues with V5.6 software.

Nobody has stated what version of DisplayLink software they are running so I cannot work out the combination of DL version, OS, Windows update etc to try and work out the cause.

Wim

03-21-2013, 07:36 PM	#1
janedoh Junior Member Join Date: Mar 2013 Posts: 3	I have this same problem. My system has been fine for a long while, as soon as I installed the drivers explorer began crashing, if I remove them completely explorer works again. (It's not a laptop.) I have completed the 'gather support information' and now have a file on my desktop - what do you want me to do with it?

03-25-2013, 05:51 PM	#2
janedoh Junior Member Join Date: Mar 2013 Posts: 3	Is there any news on whether this will be fixed with 7.2, and when that is due to be released, otherwise I'm going to have to return the screen which I hate to do as it runs so well otherwise.

03-25-2013, 05:54 PM	#3
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Did this co-incide with a Windows update around the end of February? There was a Windows update that caused issues with V5.6 software. Nobody has stated what version of DisplayLink software they are running so I cannot work out the combination of DL version, OS, Windows update etc to try and work out the cause. Wim