Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

Wim · 05-18-2013, 11:11 AM

For the ~1 sec see the dev build in this thread:

http://displaylink.org/forum/showthr...?t=2070&page=9

The more serious issue seems to be the whole dock dropping off the USB bus. When this happens is it just the video, or do other devices connected to the dock do the same thing eg mouse, keyboard etc.

Trying to work out if it's our chip disconnecting or the Root USB 3.0 hub of the dock.

Oh - and the logs files can be gathered by following the steps in this article:

http://kb.displaylink.com/269

Wim

05-18-2013, 11:11 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	For the ~1 sec see the dev build in this thread: http://displaylink.org/forum/showthr...?t=2070&page=9 The more serious issue seems to be the whole dock dropping off the USB bus. When this happens is it just the video, or do other devices connected to the dock do the same thing eg mouse, keyboard etc. Trying to work out if it's our chip disconnecting or the Root USB 3.0 hub of the dock. Oh - and the logs files can be gathered by following the steps in this article: http://kb.displaylink.com/269 Wim