Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

tbm · 06-22-2013, 05:01 PM

Hello all,

I also have an Dell XPS 13 Ultrabook connected to the Dell D3000 docking. This is my second one. Dell replaced it, because the first docking wasn't recognized by Windows 8 anymore.

I'm experiencing the same issues reported here... but also a new one:

When i connect the docking for the first time to the Dell XPS 13 then Windows 8 will recognize it and it performs an firmware update...

Then i can work with the docking and of course when watching video (with VLC) for some-while the screen will go blank and it seems like it's resetting...

Then the screen will show up after some seconds.. This behavior keeps repeating, and will become more annoying when also using the Gigabit Ethernet... So i had to disable it

When i switch the power off the docking and the next day i power it on en start up the Dell XPS 13 the docking doesn't get recognized! So every time i had to uninstall the DisplayLink software and run the EndUserUninstaller...

Reinstalling the latest drivers, and then the docking gets recognized again...

Does anyone has a clue why this is happening?

06-22-2013, 05:01 PM	#24
tbm Junior Member Join Date: Jun 2013 Posts: 21	Hello all, I also have an Dell XPS 13 Ultrabook connected to the Dell D3000 docking. This is my second one. Dell replaced it, because the first docking wasn't recognized by Windows 8 anymore. I'm experiencing the same issues reported here... but also a new one: When i connect the docking for the first time to the Dell XPS 13 then Windows 8 will recognize it and it performs an firmware update... Then i can work with the docking and of course when watching video (with VLC) for some-while the screen will go blank and it seems like it's resetting... Then the screen will show up after some seconds.. This behavior keeps repeating, and will become more annoying when also using the Gigabit Ethernet... So i had to disable it When i switch the power off the docking and the next day i power it on en start up the Dell XPS 13 the docking doesn't get recognized! So every time i had to uninstall the DisplayLink software and run the EndUserUninstaller... Reinstalling the latest drivers, and then the docking gets recognized again... Does anyone has a clue why this is happening? Last edited by tbm; 06-22-2013 at 05:04 PM.