Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

Ruud · 07-12-2013, 07:55 AM

Hi Graeme,

Welcome to this forum. This particular thread is about the black-out issue: the dock works normally, and then suddenly the dock software resets itself, all attached screens go black, and after a few seconds they restore to normal. Except all screen positions of program windows are lost, which can be quite annoying. Also connections via ethernet etc are lost.

I hope your problem with attaching both monitors is resolved quickly. Can you report here when you also experience black-outs?

Best regards,
Ruud

07-12-2013, 07:55 AM	#7
Ruud Member Join Date: May 2013 Posts: 67	Partial functionality vs Black-outs Hi Graeme, Welcome to this forum. This particular thread is about the black-out issue: the dock works normally, and then suddenly the dock software resets itself, all attached screens go black, and after a few seconds they restore to normal. Except all screen positions of program windows are lost, which can be quite annoying. Also connections via ethernet etc are lost. I hope your problem with attaching both monitors is resolved quickly. Can you report here when you also experience black-outs? Best regards, Ruud Last edited by Ruud; 07-12-2013 at 07:55 AM. Reason: Typo