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Old 08-24-2013, 06:34 PM   #1
tboggs13
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Default Netflix, Hulu and protected video

I have a Dell u2340t connected to a Surface Pro running Windows 8.1. I have had one consistent problem since I purchased the Surface Pro and the U2340t, protected video content from any Metro/Windows 8 app will not play on the DisplayLink device. This includes the Hulu, Netflix, CW, MS Video, etc. Unprotected content plays fine, but nothing else.

I can move the window over from the u2340t to the Surface display and it runs fine. Only when I try to run it on the DisplayLink device do I get the error. I can visit the websites and play it through the desktop browsers and the metro browser if plugins are not required.

Should I be able to play protected content through Windows 8 apps on a DisplayLink device? Or is this a limitation of the software?
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Old 08-25-2013, 04:17 PM   #2
JamesH
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Hi,

Are you using this dock monitor?
http://accessories.us.dell.com/sna/p...n&sku=320-9517

Thanks,
James
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Old 08-26-2013, 03:23 PM   #3
tboggs13
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Correct. The Dell S2340T.
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Old 09-01-2013, 04:10 PM   #4
tboggs13
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Default Troubleshooter Files

I attached a file run with Advanced Diagnostics. Hopefully this will help. I tried running videos under Netflix and Hulu, both failed to play over the DisplayLink monitor.
Attached Files
File Type: zip SUR-001_20130901_103849.zip (489.3 KB, 0 views)
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Old 09-01-2013, 09:58 PM   #5
JamesH
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Hi,

Unfortunately this is a restriction of the Dell S2340T.

James
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Old 09-04-2013, 10:36 PM   #6
tboggs13
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Quote:
Originally Posted by JamesH View Post
Hi,

Unfortunately this is a restriction of the Dell S2340T.

James
As in Dell didn't license encrypted content playback in Windows 8 apps from DisplayLink? Or do any devices based on this DisplayLink chipset support this?
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