Netflix Windows 8 App - Page 2

Dan Santee · 04-09-2013, 03:34 PM

Have you done a full uninstall and reinstall? I noticed that when I upgraded, the new version didn't solve my problem, but when I did a full uninstall, reboot, reinstall, reboot, everything worked fine. Just a thought.

tboggs13 · 05-04-2013, 05:44 PM

I am having the same experience with the "Metro" versions of Netflix and Hulu. Netflix will run fine on the Surface Pro tablet screen when in dual screen or standalone mode, but if I try to run it on the 2340t, it fails.

This is an improvement from the previous drivers. With the DisplayLink software installed, I was unable to use either app regardless of connection to a DisplayLink device. At that time Netflix was throwing an error related to encryption.

I did the complete uninstall, reboot, reinstall, reboot cycle. Still experience the issue.

I ran the diagnostic with advanced logging enabled, where do we send the file?

spacerat60 · 05-09-2013, 06:56 PM

Same Issue as reported above.

Running the latest version of DisplayLink (7.2 w/Targus Universal USB 3.0 DV Docking Station with Power) on a freshly installed version of Windows 8.

Video will not play for neither Netflix, HuluPlus nor Xbox Video

So far Xbox Video has provided the most helpful error message: "Make sure your video cable and TV both support HDCP copy protection. Also, check with the maker of your computer's video card to see if there's an HDCP-compliant driver for it."

0xc1010104 (0xc0262500)

Dan · 05-10-2013, 07:40 PM

Quote:

Originally Posted by tboggs13

I am having the same experience with the "Metro" versions of Netflix and Hulu. Netflix will run fine on the Surface Pro tablet screen when in dual screen or standalone mode, but if I try to run it on the 2340t, it fails.

This is an improvement from the previous drivers. With the DisplayLink software installed, I was unable to use either app regardless of connection to a DisplayLink device. At that time Netflix was throwing an error related to encryption.

I did the complete uninstall, reboot, reinstall, reboot cycle. Still experience the issue.

I ran the diagnostic with advanced logging enabled, where do we send the file?

This is the correct place to send the file as an attachment, but we are still likely limited by our inability to get copy protection certificates for the USB connected display. Something we're working on.

only · 09-26-2013, 12:47 PM

im having the same issue ish i cant get hulu or netflix to run with displaylink installed on my pc worked fine before loading the software downloaded lastest from your site and same issue uninstalled rebooted works again http://www.displaylink.org/forum/ima...s/confused.gif

JamesH · 09-26-2013, 04:26 PM

Hi,

Please run through this guide:
http://www.displaylink.org/forum/showthread.php?t=896

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James

05-04-2013, 05:44 PM	#12
tboggs13 Junior Member Join Date: May 2013 Posts: 11	Same problem as OP I am having the same experience with the "Metro" versions of Netflix and Hulu. Netflix will run fine on the Surface Pro tablet screen when in dual screen or standalone mode, but if I try to run it on the 2340t, it fails. This is an improvement from the previous drivers. With the DisplayLink software installed, I was unable to use either app regardless of connection to a DisplayLink device. At that time Netflix was throwing an error related to encryption. I did the complete uninstall, reboot, reinstall, reboot cycle. Still experience the issue. I ran the diagnostic with advanced logging enabled, where do we send the file?

05-09-2013, 06:56 PM	#13
spacerat60 Junior Member Join Date: May 2013 Posts: 1	X1 Carbon: Touch Same Issue as reported above. Running the latest version of DisplayLink (7.2 w/Targus Universal USB 3.0 DV Docking Station with Power) on a freshly installed version of Windows 8. Video will not play for neither Netflix, HuluPlus nor Xbox Video So far Xbox Video has provided the most helpful error message: "Make sure your video cable and TV both support HDCP copy protection. Also, check with the maker of your computer's video card to see if there's an HDCP-compliant driver for it." 0xc1010104 (0xc0262500) Last edited by spacerat60; 05-09-2013 at 06:58 PM. Reason: Forgot Dock

09-26-2013, 12:47 PM	#15
only Junior Member Join Date: Sep 2013 Posts: 1	same issue here im having the same issue ish i cant get hulu or netflix to run with displaylink installed on my pc worked fine before loading the software downloaded lastest from your site and same issue uninstalled rebooted works again http://www.displaylink.org/forum/ima...s/confused.gif

04-09-2013, 03:34 PM	#11
Dan Santee Junior Member Join Date: Oct 2012 Posts: 19	Have you done a full uninstall and reinstall? I noticed that when I upgraded, the new version didn't solve my problem, but when I did a full uninstall, reboot, reinstall, reboot, everything worked fine. Just a thought.

09-26-2013, 04:26 PM	#16
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Please run through this guide: http://www.displaylink.org/forum/showthread.php?t=896 As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" It's also worth trying the "System Compatibility Check" to see if anything is flagged up. Thanks, James