Lenovo USB 3.0 Dock performance terrible

JamesH · 10-20-2013, 01:10 PM

Hi folks,

I'll try and reproduce this internally.

Some questions:
@wonderose - what is the system set to do when you close the laptop lid?
What software does v7.2.8000.17 refer to?
Is your mouse wired or wireless?
What kind activity produces the most CPU usage?

@wolfindersteppe
Is your mouse wired or wireless?
What kind activity produces the most CPU usage?

In the meantime can you upgrade to R7.4M2 and post the logs from the support tool to help me investigate this? The tool can be found here:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

10-20-2013, 01:10 PM	#14
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi folks, I'll try and reproduce this internally. Some questions: @wonderose - what is the system set to do when you close the laptop lid? What software does v7.2.8000.17 refer to? Is your mouse wired or wireless? What kind activity produces the most CPU usage? @wolfindersteppe Is your mouse wired or wireless? What kind activity produces the most CPU usage? In the meantime can you upgrade to R7.4M2 and post the logs from the support tool to help me investigate this? The tool can be found here: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James