XPS 13 Kensington Sd3500v disconnects

[longplaypg]

Today I received the newer XPS 13 for a few days testing with the latest software.

1. Removed the Intel USB 3.0 Ex driver
2. Restarted
3. Removed the displaylink 7.4 M0 software
4. Restarted
5. Used the displaylink cleanup tool
6. Restarted
7. Installed the Intel USB 3.0 Ex driver 1.0.9.254 (was hoping a newer release, but not)
8. Restarted
9. Installed displaylink 7.4 M2
10. Waited a bit, but do not remember seeing the typical window that says my screen might go blank while it configures the screens.
11. Plugged into the left USB 3.0 with powershare
12. screens did go black but still don't remember seeing the warning window oh well
13. Configured the desktop layout
14. restart
15. Once the login screen displayed and displaylink displays were green light with black screens I closed the lid on the laptop
16. Started up the display link report tool
17. confirmed it was in advance mode and reset the debug logs
18. started 3 RDP sessions on the 2 displays and used them across the 2 displaylink displays
19. Main monitor had a RDP to 8.1 and Secondary had RDP to an XP machine all full screen on the individual monitors
20. The screens went black and the Ethernet on the displaylink device was disconnected.
21. Once I had a little control over the Main monitor minimized the RDP to see the contents of what was supposed to be displaying on the secondary monitor being displayed on the Main monitor.
22. Since I could reach the displaylink support tool icon on the taskbar I clicked it and started the gathering logs to hopefully collect information during the device issue
23. The screen shot was taken shortly after the display support tool started gathering. That araxis merge window was full screen on the RDP that has its RDP bar pinned on the second monitor in full screen view.

What caused this problem?

Hardware and Software

• DisplayLink 7.4 M2
• XPS 13 L322x
• Lid closed with laptop display off, but computer on and not sleeping
• Left USB 3.0 powershare to Kensington Sd3500v via USB 3.0 cable
• Kensington Sd3500v

• Headphone jack plugged in via headset
• Microphone jack plugged in via headset
• Usb 2.0 port plugged into logitech HD 720p usb webcam
• Ethernet plugged into 1G switch
• DVI to VGA adapter

• VGA adapter to main monitor via vga cable
• HDMI to DVI adapter

• Dvi adapter to secondary monitor via hdmi cable
• power adapter plugged in
• Usb 2.0 port plugged into main monitor USB

• dell usb keyboard via main monitor usb
• dell usb mouse via main monitor usb