Can't Configure Six Monitor Array: Hardware or Software?

Ben85 · 01-17-2014, 09:59 PM

Well, the lack of response regarding this issue is certainly disappointing. I've got a client breathing down my neck questioning why he can only utilise four of his six displays and all I can tell him is that "I've created a support topic with DisplayLink". Honestly, I don't think he believes that it could take a respectable company more than four business days to at least acknowledge the issue. The way I see it is that I have two options (since I can't confirm if the issue is software related). The first is to buy additional DisplayLink adapters and hope that it's a hardware fault and the second is to try a non-DisplayLink solution. Based on the lack of customer service thus far, I think the choice is obvious.

01-17-2014, 09:59 PM	#2
Ben85 Junior Member Join Date: Jan 2014 Posts: 3	Well, the lack of response regarding this issue is certainly disappointing. I've got a client breathing down my neck questioning why he can only utilise four of his six displays and all I can tell him is that "I've created a support topic with DisplayLink". Honestly, I don't think he believes that it could take a respectable company more than four business days to at least acknowledge the issue. The way I see it is that I have two options (since I can't confirm if the issue is software related). The first is to buy additional DisplayLink adapters and hope that it's a hardware fault and the second is to try a non-DisplayLink solution. Based on the lack of customer service thus far, I think the choice is obvious.