Monitor works from one computer but not another

JamesH · 01-19-2014, 01:19 AM

Hi,

What model Westinghouse TV is it? If it's an older 720/1080i model then we won't support it. We only support 720/1080p models.

It could also be an issue with the software being able to read the EDID of the TV. Can you attach the logs from this tool so I can take a look?
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

01-19-2014, 01:19 AM	#1
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, What model Westinghouse TV is it? If it's an older 720/1080i model then we won't support it. We only support 720/1080p models. It could also be an issue with the software being able to read the EDID of the TV. Can you attach the logs from this tool so I can take a look? http://www.displaylink.com/support/ticket.php?id=269 Thanks, James