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[Carlo]

Originally Posted by cfenollosa

Carlo, I sent you the information through the form

Thanks

Apologies for the partial instructions,

In order to analyse the issue and in case open a bug or technical incident with Apple we need our logs and the full system profile.

Immediately after the issue has happened can you please use this tool http://www.displaylink.com/support/ticket.php?id=269
And then send us the information using http://www.displaylink.com/support/ask_question.php

Thank you!
Carlo