Have to reboot Targus ACP70USZ

[m@rtin]

Originally Posted by TargusLevel3

Targus is aware of a hardware issue that has recently been diagnosed with some ACP70 docks. This issue is most easily recognized in the Windows Device Manager where no USB Display Adapters and no Targus Giga Ethernet Network adapters are present. It is also when neither of the dock’s display ports or Ethernet ports work at all. The issue is intermittent and temperature dependent over time, showing up mostly at colder temperatures. Manufacturing has produced at ECN for a workaround for all newly manufactured docks but for deployed units that exhibit the misbehavior, please contact Targus for a free exchange.

Is there an official link /refererence for this issue that I can give to Targus support as I have this problem on several ACP70EU docks and they keep coming back with update your drivers. How do I get the problem escalated so I can actually get a resolution?!