Dell Inspiron stopped detecting monitor thru DisplayLink

[JamesH]

Originally Posted by JoeL

My Dell stopped detecting an external monitor connected to it through a Display Link Adapter. I had to do this because the monitor does not have a HDMI connection to fit into the HDMI port on the Dell.

Display Link had installed and ran the external monitor connected through it to my Dell without any problems until it stopped working.

This happened after I pulled the USB cable out of the port. When I put the USB back into the port, the Dell would not detect the external monitor. When I click on "Detect" in the Screen Resolution" dialog box that changes the settings for external monitors, it says "Another display not detected".

When you connect the adapter to your notebook does the adapter appear under USB Display Adapters in Device Manager?

What if any message appears on the monitor? Does the monitor display a blue/green/amber LED?

The USB cable is connected into a port on the computer - not through a hub.

I've uninstalled and reinstalled the Display Link drivers with no success

I downloaded the Display Link Support Tool and it found all the right things that were supposed to be there. The system compatibility tool showed everything as it should be.

I have another monitor with a HDMI cable and it works fine on the Dell.

This other monitor works fine when connected through the adapter? Sounds like a monitor issue.

Any suggestions on how to get the Display Link adaptor working would be appreciated.

Regards,

Joe