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Old 07-11-2014, 10:30 AM   #1
JamesH
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Hi,

Please attach DlCompatCheck.log in the C:\Program Files\DisplayLink Core Software\Debug\ directory to this thread.

Thanks,
James
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Old 07-14-2014, 12:48 AM   #2
AustinBrodie
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When I try to run the check it fails. Then ill run the application again and it will tell me "Some files extracted from DisplayLink Compatibility Check Tool 7.6 were modified or new files were created. Do you wish to put them to the archive?" I have the options Yes, No, Cancel.. Also this file was never created C:\Program Files\DisplayLink Core Software\Debug\ directory

When I hit yes the file is created which is attached below
Attached Files
File Type: zip DisplayLink Compatibility Check Tool 7.6M0 (3).zip (553.4 KB, 6 views)

Last edited by AustinBrodie; 07-14-2014 at 12:50 AM.
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Old 07-15-2014, 02:07 PM   #3
JamesH
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Hi,

Thanks for posting the output.

It tells me that FLxHCIv needs removing, which is what you've already tried.

Let me see what I can find out.

Thanks,
James
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Old 07-15-2014, 11:41 PM   #4
AustinBrodie
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Okay thanks. The sooner the better. When i type in "sc delete FLxHCIv" it just tells me there "The specified service does not exist as an installed service"
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Old 07-18-2014, 01:41 AM   #5
AustinBrodie
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Still waiting to hear back. If someone could help me out ASAP i would appreciate it
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Old 07-20-2014, 06:43 AM   #6
AustinBrodie
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Still waiting...
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Old 07-21-2014, 02:48 AM   #7
AustinBrodie
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Can someone please help me out. It has been over a week and it is effecting how fast I can get things done
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