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09-08-2014, 06:38 AM
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#1 |
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Junior Member
Join Date: Aug 2014
Posts: 7
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anyone? .....
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09-08-2014, 03:03 PM
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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" When you reply please select "Manage Attachments" from the "Additional Options" section below. From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop. Thanks, James |
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09-08-2014, 03:37 PM
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#3 |
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Junior Member
Join Date: Aug 2014
Posts: 7
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there u go...
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09-08-2014, 05:22 PM
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#4 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you try the following: 1. Disconnect your adapter 2. Uninstall DisplayLink software 3. Download and run this tool http://www.displaylink.com/support/ticket.php?id=297 4. Install DisplayLink software v7.6M2 from here http://www.displaylink.com/support/sla.php?fileid=124 5. Reconnect your adapter Thanks, James |
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09-08-2014, 06:01 PM
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#5 |
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Junior Member
Join Date: Aug 2014
Posts: 7
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Same issue, nothing changed :/
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09-09-2014, 10:52 AM
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#6 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Thanks, I've raised this internally. Thanks, James |
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09-17-2014, 03:25 PM
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#7 |
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Junior Member
Join Date: Aug 2014
Posts: 7
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Any update on this issue?
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