Samsung N5 Ultrabook with Targus ACP70UDZ - Docking Station Disabling/Enabling Networ

AleRomero · 09-22-2014, 02:27 AM

Got my new Targus ACP70UDZ docking station installed.
Whenever I dock my Samsung Ultrabook onto my docking station, Windows disables my Wireless Network Connection and since I do not have a Wired Network Connection I stay offline. Whenever I undock my ultrabook, Windows enables my Wireless Network Connection again. What is the solution?

JamesH · 09-22-2014, 10:42 AM

Hi,

I haven't seen this myself but disabling the Targus Gigabit Ethernet entry under "Network adapters" in Device Manager should resolve this.

Thanks,
James

AleRomero · 09-22-2014, 04:44 PM

Hi and thanks for replying. I have tried this as well but the Dock still behaves that way. What can I do?

JamesH · 09-23-2014, 02:22 PM

Hi,

Maybe you are affected by this:
http://www.displaylink.com/support/ticket.php?id=340

Let me know if that isn't the case.

Thanks,
James

AleRomero · 09-23-2014, 10:33 PM

Hi James,

After having read the article you linked I believe that would be the potential cause. The cable supplied with the Targus is short, the notebook is only working connected to a wi-fi and the distance from the Docking to the internal antenna, could be hence too short. Therefore I think the noise caused be the 3.0 USB cable to the antenna is causing this issue.

I wonder how could I isolate as mentioned in the White Paper the targus...any ideas I could try? Plan B, get a longer 3.0 USB cable and hide the device?

09-22-2014, 02:27 AM	#1
AleRomero Junior Member Join Date: Sep 2014 Posts: 3	Samsung N5 Ultrabook with Targus ACP70UDZ - Docking Station Disabling/Enabling Networ Got my new Targus ACP70UDZ docking station installed. Whenever I dock my Samsung Ultrabook onto my docking station, Windows disables my Wireless Network Connection and since I do not have a Wired Network Connection I stay offline. Whenever I undock my ultrabook, Windows enables my Wireless Network Connection again. What is the solution?

09-22-2014, 10:42 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, I haven't seen this myself but disabling the Targus Gigabit Ethernet entry under "Network adapters" in Device Manager should resolve this. Thanks, James

09-22-2014, 04:44 PM	#3
AleRomero Junior Member Join Date: Sep 2014 Posts: 3	Hi and thanks for replying. I have tried this as well but the Dock still behaves that way. What can I do?

09-23-2014, 02:22 PM	#4
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Maybe you are affected by this: http://www.displaylink.com/support/ticket.php?id=340 Let me know if that isn't the case. Thanks, James

09-23-2014, 10:33 PM	#5
AleRomero Junior Member Join Date: Sep 2014 Posts: 3	Hi James, After having read the article you linked I believe that would be the potential cause. The cable supplied with the Targus is short, the notebook is only working connected to a wi-fi and the distance from the Docking to the internal antenna, could be hence too short. Therefore I think the noise caused be the 3.0 USB cable to the antenna is causing this issue. I wonder how could I isolate as mentioned in the White Paper the targus...any ideas I could try? Plan B, get a longer 3.0 USB cable and hide the device?