Display resolution reduced w/ 2nd monitor

dldine · 09-22-2014, 11:30 PM

I have 2 external displays. One supports 2560 x 1080 and it works at that resolution when connected to the DynaDock by HDMI. However, when I connect my second display with a max resolution of 1920 x 1200 via the DVI cable, it forces a reduction in resolution in the main monitor to match it and the proper resolution no longer appears in the selection menu. I have the latest DisplayLink software installed (v 7.6.56275.0). Does anyone know how to correct this?

Donna

JamesH · 09-23-2014, 01:01 PM

Hi,

This is expected behaviour with the current range of products.

Thanks,
James

dldine · 09-24-2014, 11:40 PM

Thank you James.

09-22-2014, 11:30 PM	#1
dldine Junior Member Join Date: Sep 2014 Posts: 2	Display resolution reduced w/ 2nd monitor I have 2 external displays. One supports 2560 x 1080 and it works at that resolution when connected to the DynaDock by HDMI. However, when I connect my second display with a max resolution of 1920 x 1200 via the DVI cable, it forces a reduction in resolution in the main monitor to match it and the proper resolution no longer appears in the selection menu. I have the latest DisplayLink software installed (v 7.6.56275.0). Does anyone know how to correct this? Donna

09-23-2014, 01:01 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, This is expected behaviour with the current range of products. Thanks, James

09-24-2014, 11:40 PM	#3
dldine Junior Member Join Date: Sep 2014 Posts: 2	Thank you James.