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Old 10-19-2014, 10:45 PM   #3
My.dang
Junior Member
 
Join Date: Oct 2014
Posts: 6
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I ran into one of the four issues (USB dock disconnecting and reconnecting) on a different machine. However, this machine has older dock drivers.

This time the DL Support tool did not crash. One thing that is different is that the USB dock also affected the mobile broadband card where both show unknown USB device under Device Manager. Attached are the support logs and screen shot.
Attached Images
File Type: jpg unknown_USB.jpg (18.0 KB, 2 views)
Attached Files
File Type: zip M017065_20141019_134405.zip (495.0 KB, 1 views)
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Tags
blank screen, flashing screen, flickering screen, helix, thinkpad dock


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