Help please! No output

[Carlo]

Originally Posted by louisnorthmore

Guys,

I seem unable to get any kind of output from my macbook air to a (white) displaylink usb->hdmi adapter purchased recently.

I am running Yosemite 10.10 and the 2.3b driver and have tried installing and uninstalling multiple times.

It doesn't appear in the USB section of my system.

I have attached the output of the LogSupport tool.

Can anybody help me ?

Hi,

The device in the logs is not using DisplayLink technology.

I'd suggest to go to the device manufacturer website and download the appropriate drivers.

Cheers,
Carlo