Dell D3000 fails to display on external monitors after disconnect

guy.houlsby · 01-07-2015, 04:06 PM

A have remarkably similar problem with ACP70EU connected to a Dell XPS13. It used to work, but now the dock simply refuses to admit to the existence of the attached screens and internet connection. Oddly it does still connect the keyboard and mouse via its USB ports. Have tried DisplayLink's usual suggestions of power cycling/disconnecting/updating software etc but none of this makes any difference at all. There seems to be a serious issue at the heart of this, which DisplayLink seem reluctant to acknowledge.

01-07-2015, 04:06 PM	#13
guy.houlsby Junior Member Join Date: Jan 2015 Posts: 1	Same problem A have remarkably similar problem with ACP70EU connected to a Dell XPS13. It used to work, but now the dock simply refuses to admit to the existence of the attached screens and internet connection. Oddly it does still connect the keyboard and mouse via its USB ports. Have tried DisplayLink's usual suggestions of power cycling/disconnecting/updating software etc but none of this makes any difference at all. There seems to be a serious issue at the heart of this, which DisplayLink seem reluctant to acknowledge.