DisplayLink drivers and Citrix Display Driver

[maotx]

Originally Posted by Wim

We have tried to raise this with Citrix but never had any follow up. The fact that rearranging the display layout solves it should indicate that it is not a DisplayLink bug. We don't change any behaviour that is dependent on where the displays are positioned in the OS.

This could be proved by connecting multiple displays without using DisplayLink displays and seeing if the same problem occurs.

Wim

I too am experiencing the same issue. Windows 8.1Pro with 7.7M3 DisplayLink driver installed. Citrix works fine if dock is disconnected or if laptop screen position is to the right of external monitors.

I'm running dual-video out the dock and video on Lenovo laptop - three screens total. Previously I was running Dell Windows 7 laptop with three screens through Dell dock, no issues.

I am available for advanced troubleshooting, if DisplayLink is interested in determining the source. I believe it is a compatibility issue with Windows 8 as clicking "Identify" on screen resolution configuration displays 1 2 3 on the same monitor when laptop display is on far left, and 2 3 on same monitor and 1 on laptop when positioned to far right.

Additionally, the Citrix windows flickers black when laptop is positioned left, shows correctly but mistranslates cursor when laptop is in middle, and shows and behaves correctly when laptop is on right.