Dell XPS 13 with Dell/Targus SuperSpeed USB3.0 Dock

jlopez · 04-16-2015, 04:57 PM

Hello All, any news about this issue?

I am at the same situation!!

Thanks

Molds · 04-16-2015, 05:06 PM

DL simply blame the hardware the dock is connected too and want nothing further to do with it. I pointed out there are people all over the forums from all over the world that all of a sudden have the same issue but their support remain adamant that all of our hardware has failed. I hooked up my users without it which isn't ideal but keeps them going for now and will look for an alternative not based on DL software.

AndyF12 · 04-17-2015, 07:38 AM

I have the same issue as Molds, they blame the hardware but it is obvious that if many people's docks all over the world fail at the same time that it is a software issue. Pretty poor show really.

I gave up and replaced it with:

Kensington USB 3.0 Dual Docking Station (sd3500v)

This one uses DisplayLink and actually works so figure that out.

TargusLevel3 · 05-04-2015, 03:13 PM

Andy,
Please see http://targusblog.com/2015/01/16/tar...em-51-defects/ .

04-16-2015, 05:06 PM	#2
Molds Junior Member Join Date: Jan 2015 Posts: 7	Denial DL simply blame the hardware the dock is connected too and want nothing further to do with it. I pointed out there are people all over the forums from all over the world that all of a sudden have the same issue but their support remain adamant that all of our hardware has failed. I hooked up my users without it which isn't ideal but keeps them going for now and will look for an alternative not based on DL software.

05-04-2015, 03:13 PM	#4
TargusLevel3 Member Join Date: Jun 2013 Location: California Posts: 56	Defective ACP70 Item 51 or 60 Andy, Please see http://targusblog.com/2015/01/16/tar...em-51-defects/ .

04-16-2015, 04:57 PM	#1
jlopez Junior Member Join Date: Apr 2015 Posts: 3	Hello All, any news about this issue? I am at the same situation!! Thanks

04-17-2015, 07:38 AM	#3
AndyF12 Junior Member Join Date: Jan 2015 Posts: 6	I have the same issue as Molds, they blame the hardware but it is obvious that if many people's docks all over the world fail at the same time that it is a software issue. Pretty poor show really. I gave up and replaced it with: Kensington USB 3.0 Dual Docking Station (sd3500v) This one uses DisplayLink and actually works so figure that out.