Displaylink update causing BSOD in games

[DarkKnight]

Since the latest update of D/L drivers this week, Starwars: The Old Republic has a BSOD "Page_Fault_In_Non_Paged_Area" caused by the displaylink software. Uninstallation of the software resolves this issue.

http://www.swtor.com/community/showthread.php?p=5135936

http://www.swtor.com/community/showthread.php?t=437171

[karel]

Did you use Windows Update?

[DarkKnight]

Originally Posted by karel

Did you use Windows Update?

For what? The driver update? No. The displaylink software automatically checks for the latest driver, and notifies you of an update. Which was then downloaded from here.

Frankly, I'm surprised that nobody here seems to care their driver update is breaking other programs and causing Blue-screens.

[Wim]

Originally Posted by DarkKnight

Since the latest update of D/L drivers this week, Starwars: The Old Republic has a BSOD page fault in noon-pages area caused by the displaylink software. Uninstallation of the software resolves this issue.

http://www.swtor.com/community/showthread.php?p=5135936

http://www.swtor.com/community/showthread.php?t=437171

Can you post your logs after a BSOD, so we can get the dmp files to see where the BSOD occurred?

http://kb.displaylink.com/269

Wim

[DarkKnight]

Sorry I never replied to this. I essentially stopped playing that game for a while, until recently.

So, I just updated my Nvidia and DL drivers a few minutes ago, because I started experiencing the BSOD issue again.

I'm am using:

DisplayLink_7.1M1.exe

314.22-desktop-win8-win7-winvista-64bit-english-whql.exe

And the latest patched version of SWTOR. I don't know why it's only that game that causes the BSOD for me with these two drivers mixed.

If I install DL 6.1 M2 or earlier, with any Nvidia driver, the BSOD goes away, and I can play SWTOR. Problem solved? No, because I lose then lose AERO desktop entirely. DL >6.2 M2 fixes AERO and causes BSOD with SWTOR.

This is a new installation of windows & SWTOR since the first time I posted this problem. It's a clean installation on a different drive that only has games, VOIP (for raids), & firefox installed. I run everything else in a Win 7 VM.

I just crashed again after updating the drivers and grabbed a info you asked for.

[DarkKnight]

I just want to point out that the only way to play SWTOR at the moment is to completely uninstall the displaylink software. Unplugging the small monitor, and even disabling the DL services (making sure their executables aren't running in task manager) still do not stop BSOD from happening. I'm guessing the problem is a TSR mirror driver?

[DarkKnight]

Can I get a read on this topic? I've looked at the release notes for 7.2, and it doesn't look like this problem as been addressed at all.

[DarkKnight]

I picked up a GTX 670 today. Did a clean install of Nvidia drivers & a clean install of DL 7.2 software. Still getting a BSOD when launching SWTOR. I posted logs, I've updated drivers, can I at least get an acknowledgement of if this is being looked into, or I should avoid purchasing products relying on displaylink in the future?

[Dan]

Originally Posted by DarkKnight

I picked up a GTX 670 today. Did a clean install of Nvidia drivers & a clean install of DL 7.2 software. Still getting a BSOD when launching SWTOR. I posted logs, I've updated drivers, can I at least get an acknowledgement of if this is being looked into, or I should avoid purchasing products relying on displaylink in the future?

I've got a repro on my son's PC (and had to uninstall our SW!). Seems like they're doing some quite hacky things as you need admin privileges to run the game. We'll try and get to the bottom of it.

[DarkKnight]

Originally Posted by Dan

I've got a repro on my son's PC (and had to uninstall our SW!). Seems like they're doing some quite hacky things as you need admin privileges to run the game. We'll try and get to the bottom of it.

Thank you so much Dan, I was getting to my wits end over this. There are quite a few players on the SWTOR forums that have this issue and just uninstalled their DL devices. If you guys are able to get it resolved, I'll cross post it over there so others are aware of the fix.

As to SWTORs hacky engine, it does not surprise me at all. They took a lot of shortcuts in making the game.