El Capitan compatibility

trevize · 07-31-2015, 11:10 PM

New problem since updating to Beta 5.

New MS Outlook 15.11.2 patched to current crashes the moment you launch it if you have a USB monitor plugged in. Unplug the USB and Outlook works perfectly. (Well as well as MS Products usually work :-)

No other application (for me) is doing this other then Outlook.

I have: 2011 Macbook Pro 15"

USB TO DVI:

Product ID: 0x019a
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)
Version: 1.15
Serial Number: 148014
Speed: Up to 480 Mb/sec
Manufacturer: DisplayLink
Location ID: 0xfd120000 / 3
Current Available (mA): 1000
Current Required (mA): 500
Extra Operating Current (mA): 0

BVU195:

Product ID: 0x0268
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)
Version: 0.02
Serial Number: 000000000001482
Speed: Up to 480 Mb/sec
Manufacturer: DisplayLink
Location ID: 0xfa130000 / 4
Current Available (mA): 1000
Current Required (mA): 500
Extra Operating Current (mA): 0

marcgweg · 08-21-2015, 09:28 AM

Hi,

I can confirm that much is working with El Capitan Beta 7. I even see my monitor in the 'About this Mac'->Displays section! And even Citrix view (v 12) knows to reopen sessions on my external screen!

Know that the combination 10.11 Beta 7 and iTunes 12.2 and Displaylink 2.4 crashed the WindowServer when minimising the iTunes window. I have opened a call with Apple Support (22376142) but no answer yet...

Regards,
Marc

justincardinal · 08-27-2015, 02:18 PM

rMBP 13", late 2013, El Capitan Public Beta 5 running a 2560x1440 Dell monitor using displayport connection, and a 1920x1200 Acer monitor via Plugable UD-3900 USB3 dock with latest DisplayLink drivers installed...

This configuration has worked, but it is sporadic and mostly does *not* work. Previous public betas has been sporadic but mostly worked, and the trick of killing the DisplayLinkUserAgent process often worked, but with public beta 5, this trick has not worked even once. The most typical scenario I'm seeing currently is that the OS sees the DisplayLink-connected display and thinks it's active, but the display is blank. The displayport-connected display always works. I have toggled the built-in laptop display by opening/closing the lid, which has gotten the DisplayLink display working once or twice, but mostly doesn't work. Rebooting *has* worked, but usually does not.

I have not found a reliable solution to getting the DisplayLink display working with public beta 5.

As an aside, I believe this is the third year running where we've seen these drivers break during the developer betas of OS X, DisplayLink does nothing, OS X public release comes out and suddenly everyone has this problem, DisplayLink acts is if they've been caught unawares, then a month or two later we get an updated driver that works with the new OS. This is what developer betas are for; run them, see if your software breaks, then prepare your fixes before public release so your users aren't left with broken software. I used to recommend these USB docks to friends because they were so much more affordable than thunderbolt docks, but with this consistent experience, it's almost impossible to continue recommending them. I really hope the DisplayLink folks will start being a little more proactive with these drivers when OS X betas come out.

asdfsafd · 08-29-2015, 08:06 PM

Any status on a working driver for 10.11?

shad0wca7 · 09-10-2015, 08:59 AM

Quote:

Originally Posted by asdfsafd

Any status on a working driver for 10.11?

I (and I expect many others on here) have been invited to download the GM El Capitan today - will it work with the current DisplayLink drivers?

Sousaphone · 09-10-2015, 09:38 AM

Quote:

Originally Posted by shad0wca7

I (and I expect many others on here) have been invited to download the GM El Capitan today - will it work with the current DisplayLink drivers?

It works on the GM for me.

justincardinal · 09-10-2015, 02:31 PM

For me, I'm seeing the same behavior as I described above now that I'm running the El Capitan GM.

tl;dr: it almost never works.

rdolivaw · 09-10-2015, 02:37 PM

Installed El Capitan GM last night and the driver is working for me.

MacBook Pro (17-inch, Early 2011)
Startech USB2DVI2 connected to an ACER AL2016W

tpurdue · 09-10-2015, 09:19 PM

I am running El Capitan GM on a 2013 Macbook Air with a Cable Matters USB3 DV-I adapter. Has not worked since installing the first beta. Hopefully a new driver will be released soon.

Lefty · 09-30-2015, 01:20 PM

I just upgraded to OS X 10.11 and my usb monitor works without a hitch! Its connected to my kensington usb 3.0 dock via HDMI and the dock is connected to my 2012 macbook pro. Of course I'm running the latest version (2.4) of display link driver

08-21-2015, 09:28 AM	#2
marcgweg Junior Member Join Date: Dec 2014 Posts: 7	iTunes 12.2.2.25 crashes when minimising window Hi, I can confirm that much is working with El Capitan Beta 7. I even see my monitor in the 'About this Mac'->Displays section! And even Citrix view (v 12) knows to reopen sessions on my external screen! Know that the combination 10.11 Beta 7 and iTunes 12.2 and Displaylink 2.4 crashed the WindowServer when minimising the iTunes window. I have opened a call with Apple Support (22376142) but no answer yet... Regards, Marc

08-29-2015, 08:06 PM	#4
asdfsafd Junior Member Join Date: Aug 2015 Posts: 15	Same here Any status on a working driver for 10.11?

09-10-2015, 02:31 PM	#7
justincardinal Junior Member Join Date: Aug 2015 Posts: 3	Still broken on late 2013 rMBP 13" with El Capitan GM For me, I'm seeing the same behavior as I described above now that I'm running the El Capitan GM. tl;dr: it almost never works.

09-10-2015, 02:37 PM	#8
rdolivaw Junior Member Join Date: Sep 2015 Location: Centreville, VA Posts: 5	Installed El Capitan GM last night and the driver is working for me. MacBook Pro (17-inch, Early 2011) Startech USB2DVI2 connected to an ACER AL2016W Last edited by rdolivaw; 09-13-2015 at 03:34 AM. Reason: Add Macbook Pro and Displaylink device info

09-30-2015, 01:20 PM	#10
Lefty Junior Member Join Date: Sep 2015 Posts: 1	Works with OS X 10.11 I just upgraded to OS X 10.11 and my usb monitor works without a hitch! Its connected to my kensington usb 3.0 dock via HDMI and the dock is connected to my 2012 macbook pro. Of course I'm running the latest version (2.4) of display link driver

07-31-2015, 11:10 PM	#1
trevize Junior Member Join Date: Aug 2014 Posts: 8	New problem since updating to Beta 5. New MS Outlook 15.11.2 patched to current crashes the moment you launch it if you have a USB monitor plugged in. Unplug the USB and Outlook works perfectly. (Well as well as MS Products usually work :-) No other application (for me) is doing this other then Outlook. I have: 2011 Macbook Pro 15" USB TO DVI: Product ID: 0x019a Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.) Version: 1.15 Serial Number: 148014 Speed: Up to 480 Mb/sec Manufacturer: DisplayLink Location ID: 0xfd120000 / 3 Current Available (mA): 1000 Current Required (mA): 500 Extra Operating Current (mA): 0 BVU195: Product ID: 0x0268 Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.) Version: 0.02 Serial Number: 000000000001482 Speed: Up to 480 Mb/sec Manufacturer: DisplayLink Location ID: 0xfa130000 / 4 Current Available (mA): 1000 Current Required (mA): 500 Extra Operating Current (mA): 0

08-27-2015, 02:18 PM	#3
justincardinal Junior Member Join Date: Aug 2015 Posts: 3	rMBP 13", late 2013, El Capitan Public Beta 5 running a 2560x1440 Dell monitor using displayport connection, and a 1920x1200 Acer monitor via Plugable UD-3900 USB3 dock with latest DisplayLink drivers installed... This configuration has worked, but it is sporadic and mostly does not work. Previous public betas has been sporadic but mostly worked, and the trick of killing the DisplayLinkUserAgent process often worked, but with public beta 5, this trick has not worked even once. The most typical scenario I'm seeing currently is that the OS sees the DisplayLink-connected display and thinks it's active, but the display is blank. The displayport-connected display always works. I have toggled the built-in laptop display by opening/closing the lid, which has gotten the DisplayLink display working once or twice, but mostly doesn't work. Rebooting has worked, but usually does not. I have not found a reliable solution to getting the DisplayLink display working with public beta 5. As an aside, I believe this is the third year running where we've seen these drivers break during the developer betas of OS X, DisplayLink does nothing, OS X public release comes out and suddenly everyone has this problem, DisplayLink acts is if they've been caught unawares, then a month or two later we get an updated driver that works with the new OS. This is what developer betas are for; run them, see if your software breaks, then prepare your fixes before public release so your users aren't left with broken software. I used to recommend these USB docks to friends because they were so much more affordable than thunderbolt docks, but with this consistent experience, it's almost impossible to continue recommending them. I really hope the DisplayLink folks will start being a little more proactive with these drivers when OS X betas come out.

09-10-2015, 09:19 PM	#9
tpurdue Junior Member Join Date: Sep 2015 Posts: 4	I am running El Capitan GM on a 2013 Macbook Air with a Cable Matters USB3 DV-I adapter. Has not worked since installing the first beta. Hopefully a new driver will be released soon.