USB3 Dock won't take an IP4 address on Win8.1 x64

JamesH · 09-23-2015, 02:49 PM

Hi,

Please try these steps:

1. Open device manager
2. Open Network adapters
3. Double click on USB Ethernet for your dock
4. Select Driver
5. Select Uninstall
6. Check Delete the driver software for this device
7. Select OK
8. Right click on USB Ethernet for your dock (now under 'Other devices')
9. Select Update driver
10. Select Browse my computer
11. Point the tool to C:\Program Files\DisplayLink Core Software\
12. Select Include subfolders
13. Select Next

Thanks,
James

09-23-2015, 02:49 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Please try these steps: 1. Open device manager 2. Open Network adapters 3. Double click on USB Ethernet for your dock 4. Select Driver 5. Select Uninstall 6. Check Delete the driver software for this device 7. Select OK 8. Right click on USB Ethernet for your dock (now under 'Other devices') 9. Select Update driver 10. Select Browse my computer 11. Point the tool to C:\Program Files\DisplayLink Core Software\ 12. Select Include subfolders 13. Select Next Thanks, James