Adapter No Longer Being Recognized Since Upgrading to 2.5 Beta 1

tagmike · 10-01-2015, 05:38 AM

This was my exact experience today. I sent an email to Support through the Contact form, and have downloaded the Information Collection tool.

One thing I tried in troubleshooting is looking at the System Report for the Mac, to see if the Diamond BVU 3500 was showing up as a USB device. It is not.

Prior to attempting the upgrade the system was working perfectly.

10-01-2015, 05:38 AM	#6
tagmike Junior Member Join Date: Oct 2015 Posts: 2	This was my exact experience today. I sent an email to Support through the Contact form, and have downloaded the Information Collection tool. One thing I tried in troubleshooting is looking at the System Report for the Mac, to see if the Diamond BVU 3500 was showing up as a USB device. It is not. Prior to attempting the upgrade the system was working perfectly.