7.9M4 causes Start Menu not to display (ShellExperienceHost.exe crashes)

Derek Dongray · 01-28-2016, 12:03 PM

After a a clean install, the Start Menu seems to work but I get the following events logged:

Application Error (Error):
Faulting application name: SearchUI.exe, version: 10.0.10240.16603, time stamp: 0x5655390b
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10240.16548, time stamp: 0x56133a14
Exception code: 0xc000027b
Fault offset: 0x000000000044b4d8
Faulting process ID: 0x35bc
Faulting application start time: 0x01d159c334bbe2bf
Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw 5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report ID: 169a4486-ca9e-43ad-968f-199a4a0d3849
Faulting package full name: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutra l_cw5n1h2txyewy
Faulting package-relative application ID: CortanaUI

Windows Error Reporting (Information):
Fault bucket 133252544573, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutra l_cw5n1h2txyewy
P2: praid:CortanaUI
P3: 10.0.10240.16603
P4: 5655390b
P5: StackHash12_217
P6: 0.0.0.0
P7: 00000000
P8: 887a0004
P9: 0
P10:

Attached files:
C:\Users\derek.dongray\AppData\Local\Temp\WERCE49. tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_Microsoft.Window_1d1d87c3149f847115b6b6a 9673ed8c3c186ad_180e67ff_403cd108

Analysis symbol:
Rechecking for solution: 0
Report ID: 169a4486-ca9e-43ad-968f-199a4a0d3849
Report Status: 0
Hashed bucket: 325acb6e8236839c5dec611368d7e0be

Apps (Error):
Activation of application Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

I can live without Cortana as long as the Start Menu worksm unfortunately the Search option is also unavailable; that is <WinKey>+<typing> does nothing. This is annoying.

I'll run diagnostics.

Regards

Derek

01-28-2016, 12:03 PM	#4
Derek Dongray Junior Member Join Date: Nov 2015 Posts: 6	After a a clean install, the Start Menu seems to work but I get the following events logged: Application Error (Error): Faulting application name: SearchUI.exe, version: 10.0.10240.16603, time stamp: 0x5655390b Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10240.16548, time stamp: 0x56133a14 Exception code: 0xc000027b Fault offset: 0x000000000044b4d8 Faulting process ID: 0x35bc Faulting application start time: 0x01d159c334bbe2bf Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw 5n1h2txyewy\SearchUI.exe Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll Report ID: 169a4486-ca9e-43ad-968f-199a4a0d3849 Faulting package full name: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutra l_cw5n1h2txyewy Faulting package-relative application ID: CortanaUI Windows Error Reporting (Information): Fault bucket 133252544573, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.Windows.Cortana_1.4.8.176_neutral_neutra l_cw5n1h2txyewy P2: praid:CortanaUI P3: 10.0.10240.16603 P4: 5655390b P5: StackHash12_217 P6: 0.0.0.0 P7: 00000000 P8: 887a0004 P9: 0 P10: Attached files: C:\Users\derek.dongray\AppData\Local\Temp\WERCE49. tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppCrash_Microsoft.Window_1d1d87c3149f847115b6b6a 9673ed8c3c186ad_180e67ff_403cd108 Analysis symbol: Rechecking for solution: 0 Report ID: 169a4486-ca9e-43ad-968f-199a4a0d3849 Report Status: 0 Hashed bucket: 325acb6e8236839c5dec611368d7e0be Apps (Error): Activation of application Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information. I can live without Cortana as long as the Start Menu worksm unfortunately the Search option is also unavailable; that is <WinKey>+<typing> does nothing. This is annoying. I'll run diagnostics. Regards Derek Last edited by Derek Dongray; 01-28-2016 at 12:05 PM.