Startup Issues

[CABeson]

It is Item # 51

[faeterov]

Also having this isue, with ACP71 docking station, item# 63.

Greetings

[AlbanRampon]

Hello CABeson,
It looks like you might be affected by a product issue Targus had.
I'd recommend contacting them for support on their hardware.
Kind regards,
Alban

[CABeson]

Thank you for taking a month to basically say it is another vendor's issue. Great support...................

[AlbanRampon]

You are welcome.

For urgent issues in the future, please contact the manufacturer for help on their product.
Alternatively, like with any company, you are encouraged to create a technical support ticket where there is a guarantee of reply.

[CABeson]

Funny thing is, I also have a Dell manufactured docking station that requires your "technology" to function while connecting to the workstation. Same exact issue... so two vendors created faulty products but DisplayLink has no influence on that when that is the sole commonality....? Where is your phone number to open a support ticket?

[AlbanRampon]

I invite you to read Targus blog on the specific ITEM#51 issue description.
http://ktqinc.com/2015/01/16/targus-...em-51-defects/

Then, when you are ready, I invite you to read our FAQ on elements we will need to investigate your problem.
The more information you give from the onset, the fewer emails we will have to exchange, the fewer tries we will have to do.
When we don't have logs, we can only do some general informed guesses based on the information provided at the time... Yes, a guess can be wrong.
http://support.displaylink.com/knowl...to-displaylink

Telephone support is via Dell and Targus.