DisplayLink 7.9 M4 not really compatible with Intel HD Graphics 530

AlbanRampon · 02-08-2016, 11:32 AM

Hello Matthias,

Would you please be able to get us some logs?

The primary screen is not something decided by our drivers but by Windows.
If another screen is reported by the primary graphics card, this is normal that Windows uses it as primary screens and this is in no way a bug in our drivers.

We might be able to find a way to change the default behaviour for you.
The log files will tell me more about the hardware. Please collect them before you set to only show on the DL screens so I can see what Windows "see".

Kind regards,
Alban

02-08-2016, 11:32 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello Matthias, Would you please be able to get us some logs? The primary screen is not something decided by our drivers but by Windows. If another screen is reported by the primary graphics card, this is normal that Windows uses it as primary screens and this is in no way a bug in our drivers. We might be able to find a way to change the default behaviour for you. The log files will tell me more about the hardware. Please collect them before you set to only show on the DL screens so I can see what Windows "see". Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution