Dell D3100 Docking External Monitors NOT working

AlbanRampon · 02-15-2016, 03:24 PM

When there is no signal, your external monitor should go to sleep.
I believe you have a blank image because we don't have access to what we need display.
Now you've done a clean install, would you please gather new log files so I can see if we meet any error?

You could also try to reinstall the graphics drivers before installing DisplayLink's. The last entries I see in your setupapi log (= Windows Installer) is Dell/Intel Graphics Drivers. You can get the latest drivers from Intel website.

I personally don't believe the issue is deeper than that.

02-15-2016, 03:24 PM	#4
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	When there is no signal, your external monitor should go to sleep. I believe you have a blank image because we don't have access to what we need display. Now you've done a clean install, would you please gather new log files so I can see if we meet any error? You could also try to reinstall the graphics drivers before installing DisplayLink's. The last entries I see in your setupapi log (= Windows Installer) is Dell/Intel Graphics Drivers. You can get the latest drivers from Intel website. I personally don't believe the issue is deeper than that. __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution