Macbook 2015 12inch Retina with USB-C

[2MyCloud]

Thanks for the update.

This is a big issue, Apple called me requesting some system info. We have 10 people in our office who can no longer use their USB Display Adapter. This doesn't bode well for StarTech and DisplayLink.

Happy to test, something is better than nothing!

[2MyCloud]

Is this the right place to get support on a product, if so anyone there?

[paultzirides]

I have been interested in purchasing a 12" MacBook, so this thread is of interest to me. Have you tried the new software/driver update to see if it has solved your problem?

[2MyCloud]

New 2.51 driver update did fix it.

I am now running 2 of these monitors on a 12inch MacBook.

http://www.amazon.com/LG-Electronics.../dp/B00JR6GCZA

[Carlo]

2MyCloud does version 2.5.1 work for you?
For paultzirides, this crash is a problem connected to the monitor, not the specific laptop.

About the MB12", if you are using a DisplayLink product without a USB-C port, we've seen issues with the multiport adapter but the smaller USB-C to USB adapter is behaving well.

Kind regards,
Carlo

[paultzirides]

Originally Posted by Carlo

About the MB12", if you are using a DisplayLink product without a USB-C port, we've seen issues with the multiport adapter but the smaller USB-C to USB adapter is behaving well.

Carlo, what about power? As I understand it, the USB-C port will allow power into the laptop while data flows in/out. I was hoping for DL dock > Apple Multi-port adapter > 12" MacBook. The issues are that I will need to use the laptop for many hours while "docked", and I need to make sure that I don't run out of juice halfway through. Additionally, the locations in which I use the DL docks both require a wired network connection for stability. Currently, I have a DL dock > MacBook Air, which works flawlessly. If the issues are minimal/negligible on the 12" MacBook, then I really won't worry about picking one up if my employer will spring for it.

If the issues will impact work or make using that setup unstable, then it seems like I may need to stick with my MacBook Air until these issues get sorted out, since I really do need the absolute lightest Mac I can get my hands on that is DL-capable (with all the bells and whistles).

Either way, I feel like the DL team has really done a phenomenal job of getting DisplayLink functioning on Macs with close to 100% parity to Windows. Great job.

[Carlo]

Originally Posted by paultzirides

Carlo, what about power? As I understand it, the USB-C port will allow power into the laptop while data flows in/out. I was hoping for DL dock > Apple Multi-port adapter > 12" MacBook. The issues are that I will need to use the laptop for many hours while "docked", and I need to make sure that I don't run out of juice halfway through. Additionally, the locations in which I use the DL docks both require a wired network connection for stability. Currently, I have a DL dock > MacBook Air, which works flawlessly. If the issues are minimal/negligible on the 12" MacBook, then I really won't worry about picking one up if my employer will spring for it.

If the issues will impact work or make using that setup unstable, then it seems like I may need to stick with my MacBook Air until these issues get sorted out, since I really do need the absolute lightest Mac I can get my hands on that is DL-capable (with all the bells and whistles).

Either way, I feel like the DL team has really done a phenomenal job of getting DisplayLink functioning on Macs with close to 100% parity to Windows. Great job.

Hi Paul,

Thank you for your support. Unfortunately there is still much to do to get where we'd like to be. Unfortunately it's not all in our control.

About the type-C I see the problem, I think the best solution would be a USB-C dock with power delivery and DisplayLink. So you can also save the eye-watering cost of the multiport adapter.

The first docks with power and DL over type-C are going to be available this May as far as I know, but I can't recommend any specific brand.

Regards,
Carlo

[wahlfeld]

Originally Posted by Carlo

Hi Paul,

Thank you for your support. Unfortunately there is still much to do to get where we'd like to be. Unfortunately it's not all in our control.

About the type-C I see the problem, I think the best solution would be a USB-C dock with power delivery and DisplayLink. So you can also save the eye-watering cost of the multiport adapter.

The first docks with power and DL over type-C are going to be available this May as far as I know, but I can't recommend any specific brand.

Regards,
Carlo

Hey Carlo,

I have a Macbook 12" 2015 and I'm having problems with DisplayLink v2.6. The keyboard and mouse connected to the dock are working, but no monitor or LAN. The adapter I'm using it an 8Ware brand with usb3 type c charge port, LAN, HDMI and usb 3 regular port.

Am I in the right place to request support?

Thanks,
Curtis