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05-17-2016, 01:22 PM
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#2 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
New problem in a new thread as it subject line and symptoms are different. Would you please be able to provide the logs as described in my signature for investigation. I believe you have a hardware issue with the dock. If the device is not recognised properly under Windows, then there's no driver attached to it yet at that stage. The logs will tell me more. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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